This policy explains cancellations, modifications, and refunds for stays at Prestige Hotel, Puri.
Direct Bookings
Free cancellation is generally available when you notify us at least 48 hours before check-in. Late cancellations, no-shows, or early departures may be charged per your rate plan.
Prepaid & Promotional Rates
Non-refundable or special promotional rates may not qualify for free cancellation. Rules are shown before payment.
Third-party Bookings
Bookings via OTAs (MakeMyTrip, Goibibo, etc.) follow that platform's cancellation terms.
Refund Processing
Approved refunds are returned to the original payment method within 7–14 business days.
Contact
To request a change or cancellation, please contact us with your booking reference.